Privacy policy

This Privacy Policy describes how Hiro Clark, a California-based company, collects, uses, discloses, and safeguards your information when you visit or make a purchase from hiroclark.com (the "Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Information

When you visit the Site, create an account, make a purchase, sign up for marketing communications, or otherwise interact with us, we may collect personal information, including:

  • Identifiers such as name, email address, postal address, phone number, and IP address

  • Commercial information such as products purchased, order history, and preferences

  • Payment information (processed securely by third-party payment processors; we do not store full payment card numbers)

  • Account credentials such as username and password

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

  • Device type, browser type, and operating system

  • Pages viewed, referring URLs, and time spent on the Site

  • Cookies, pixels, and similar tracking technologies

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Improving our Site, products, and services

  • Sending transactional messages (order confirmations, shipping updates)

  • Sending marketing and promotional communications (you may opt out at any time)

  • Detecting and preventing fraud or unauthorized activity

  • Complying with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, analyze usage, and support marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality.

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Service providers (e.g., payment processors, shipping carriers, analytics providers)

  • Marketing and advertising partners (subject to applicable consent requirements)

  • Legal or regulatory authorities when required by law

  • In connection with a business transfer such as a merger, acquisition, or sale of assets

  • We do not sell your personal information in the traditional sense. However, certain data-sharing activities may be considered "selling" or "sharing" under California law.

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA"):

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose

  • Right to Delete: Request deletion of your personal information, subject to legal exceptions

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Opt Out: Opt out of the sale or sharing of personal information for cross-context behavioral advertising

  • Right to Limit Use of Sensitive Personal Information: Where applicable

  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

To exercise your rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Hiro Clark
Email: help@hiroclark.com
Mailing Address:  Hiro Clark, 677 North Berendo Street, Los Angeles, CA 90004