NOW HIRING

** All interested applicants should submit inquiries & resumés to help@hiroclark.com 

We are looking for the following new team members:

  • OFFICE MANAGER

All job descriptions are listed below.

OFFICE MANAGER

Office in East Hollywood area off the 101 freeway

  • Mon-Fri 9-5, possible extra hours during holiday season
  • Manages a team of 2-3 people, more during the holiday season
  • MUST HAVE CAR.  Our printing schedule would mean that you would be using your car daily for the job to pick up or drop off items.

Daily Tasks include:

  • Daily Order Fulfillment using Shopify, Shipstation, UPS & DHL
  • Knowledge of the UPS system & filing claims a plus
  • Creating invoices & packing slips
  • Pulling blank items to drop off at printer and dye house, checking to ensure the sizes and counts are correct.  Coordination of items completion and pick up. Thorough checking of items for flaws before adding to inventory or shipping to clients
  • Weekly Inventory of printed items
  • Monthly inventory of all other items/On the spot inventory counts as dictated by owner
  • Coordinating returns, exchanges and customer requests with our  customer service liaison
  • Pulls for influencers & celebrity clients
  • Helping to coordinate photo shoots and pulling items for shoots
  • Receiving product from our factory, entering it into inventory and verifying shipment is correct.
  • Weekly supply ordering
  • Monitoring and reporting employee hours, monthly schedule posting
  • Daily end of day report to owner
  • Running office in the owner's absence
  • Ensuring that our product is being presented to the customer at a high service level
  • Communicating with Digital Manager for any site errors specific to product as they are discovered.

Additional tasks include some Wholesale Support (Logistics, not Sales):

Hiro Clark works with many other leading brands, as well as having fashion forward collaborations with several labels.

  • Coordinating between owner, wholesale rep, printer, and dye house.
  • Shipping large amounts of items to fulfillment centers which includes tagging and wrapping items individually to a strict protocol
  • Tracking wholesale shipments through delivery of goods